Costume Care Membership

Keep your costume wearable, beautiful, and stage-ready.

When you purchase a bespoke costume from Phoebe Niemira Costume Studio, you’re investing in a piece made to be worn and cared for. To support longevity and encourage sustainable ownership, every Bespoke-to-Buy commission includes a year of complimentary minor repairs and alterations, with an option to continue care beyond that through a low-cost annual membership.

How It Works

  • Email or use the contact form with a brief description and photos.

  • If it’s minor and eligible, we’ll book a repair slot or agree a shipping or drop-off/collection plan.

  • Work is completed and your costume is returned or collected, ready to wear.

    Turnaround times vary depending on workload and seasonality, but I’ll always confirm an estimate when you enquire.

  • After 12 Months you will be contacted with the option to renew your Costume Care Membership at a low annual cost.

What's Included

12 months complimentary minor repairs and alterations

Included with every Bespoke-to-Buy commission from the date of collection (or dispatch).

This covers minor adjustments and repairs such as:

  • Small seam repairs / reinforcement

  • Replacing hooks, eyes, snaps, buttons

  • Re-stitching small areas of trim

  • Minor hem repairs

  • Light fitting tweaks where feasible (e.g., taking in/letting out small amounts)

  • Reattaching straps or fastenings

  • Minor lining repairs

All work is carried out with the original construction in mind, to maintain finish and integrity.

Continue Your Care

Annual Care Membership

After the initial 12 months, you can opt into an annual membership that includes unlimited minor repairs and alterations for a low annual fee.

This is ideal if:

  • You’re wearing the costume across multiple shows or seasons

  • It’s a signature piece that will see frequent use

  • You want peace of mind that your costume can stay in top condition long-term

Annual fee: from £25 per year
Renewal: yearly

What Counts as Minor?

“Minor” generally means repairs or alterations that can be completed within a short appointment and do not require major pattern changes or reconstruction.

If something falls outside minor work, I’ll always explain options and provide a separate quote before any work begins.

What's Not Included

To keep the service fair and sustainable, the following are not included:

  • Major resizing or significant fit changes

  • Redesigns, rebuilds, or new components

  • Extensive re-beading / heavy embellishment restoration

  • Large fabric replacements

  • Damage caused by misuse, improper care, or unauthorised alterations

  • Cleaning and laundering

  • Shipping / courier costs to and from the studio

Why We Offer This

Costumes are made to be lived in and cared for. This service supports:

  • longevity and sustainable ownership

  • reduced waste and replacement

  • confidence for performers and long-term clients

  • maintaining a professional standard of finish over time

FAQ

  • Costume Care is currently offered for Bespoke-to-Buy commissions only.

  • If it’s outside minor repairs/alterations, I’ll provide a quote and options before proceeding.

  • The Costume Care membership may be transferred to a new owner with proof of purchase and updated contact details. The studio must be notified at the time of sale for the transfer to be valid.

  • Unlimited minor work, subject to reasonable use and eligibility.

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